| . |
|
3-Way
Calling |
|
(You
must initiate both calls) Have the first party
on the line, ask them to hold: Simply press
flash or your switch hook to get a dial tone.
Dial the third party. After they pick up you
press flash or your switch hook again - and
you're on a 3-Way call. 3-Way Calling is
included at no extra charge. If you press flash
during the 3-way call, the third party will be
dropped. |
|
Do
Not Disturb |
|
Just
dial *75 from your VOIP phone to turn on Do Not
Disturb, *75 to turn it off. When Do Not Disturb
is on, all your incoming calls are automatically
sent to your voicemail. Do Not Disturb won't
affect your outgoing calls. |
|
Emergency
911 Service |
|
At
Applewood, we provide a safe and reliable means
of communication in times of emergency. E911
Dialing service operates differently than
traditional 911, and because your safety is
important to us, you'll just have to fill out a
short form during the sign up process that tells
us the exact street address where you will be
using your Applewood VOIP service. |
|
Call
Waiting |
|
Call
Waiting isn't just a "beep" during
your call. Combined with Caller ID with Name,
you can decide if you should put your call on
hold and answer it. If you choose not to answer,
you can simply let the call ring through to your
Voicemail. |
|
Call
Forwarding |
|
From
your VOIP phone, simply press *70, listen for
the dial tone then hang up. Press *71 enter the
10-digit phone number to which all calls will be
forwarded, listen for a dial tone then hang up.
To cancel call forwarding, dial *70 wait for a
dial tone, then hang up. |
|
Caller
ID with Name |
|
It's
automatically setup with your VOIP account. You
don't need to do anything. Caller ID with Name
works with Call Waiting. If you're on the phone
and someone calls, you can see who it is. If you
choose not to answer it, it won't keep ringing
for the caller (and beeping in your ear!). The
caller goes into your voicemail. |
|
Anonymous
Call Block |
|
Anonymous
Call Block lets you easily stop those annoying
anonymous calls. All calls marked from callers
who have deliberately blocked their Caller ID
will be sent to a system message indicating that
you do not accept anonymous calls. Just dial *77
from your VOIP phone to turn on Anonymous Call
Block, a tone or message will confirm that you
have activated this feature. To disable press
*77, a tone or message will confirm that you
have de-activated this feature. |
|
Caller
ID Block |
|
Caller
ID Block gives you privacy protection whenever
you want it - at no extra charge. Even if the
party you're calling has caller ID, your number
won't appear on their phone or caller ID device.
Just pick up the phone, wait for the dial tone,
dial *67 to activate Caller ID Block, wait for
the dial tone again - and then dial. You will
need to perform this action each time you wish
to block your Caller ID. |
|
Voicemail |
|
You
can access your voicemail from any phone, from
your VOIP phone and through your email. From
your VOIP phone dial 500 to access your
voicemail. From your office or cell phone dial
your VOIP number, then:
1. Press * to enter your Voicemail PIN
2. Enter your Voicemail PIN
3. Press # to enter your mailbox
• Press 1 to access your messages
Mailbox will automatically start with the first
new message
Press 4 to play the previous message (if there
is one)
Press 5 to repeat the current message
Press 6 to play the next message
|
|
Press
7 to delete/undelete the current message
Press 8 to forward the message to another
mailbox
Press 9 to save the message in a specific folder
|
|
A.
Press 0 to save as new message
B. Press 1 to save as old message
C. Press 2 to save as Work message
D. Press 3 to save as Family Message
E. Press 4 to save as Friends Message
|
|
•
Press 2 to access your message folders
Press 0 to access new messages
Press 1 to access old messages
Press 2 to access Work messages
|
|
Press
3 to access Family Messages
Press 4 to access Friends Messages
Press # to cancel
|
|
•
Press 0 for mailbox options
Press 1 to record your unavailable message
Press 2 to record your busy message
Press 3 to record your name
|
|
Press
4 to record your message
Press 5 to change your password
Press * to return to the main menu
|
|
•
In any menu you can press * for help or # to
exit the current menu (or system)
• During message play back, you can press # to
fast-forward or * to rewind>br> |
